15 years’ experience in the ICT space working in a range of roles covering Business Analyst, Pre-Sales/Solution Consultant and CRM Specialist having worked with multiple different CRM solutions to date, currently focusing on Dynamics 365 Platform.

Extensive experience in preparing RFP response, preparing proof of concept for demonstration, projects costings, change management, planning and management of business analysis work schedules.

Strong experience in the consulting space having successfully implemented SDLC projects across Australasia, currently working in a core Pre-Sales Consultant role.